Public contract (offer)
Revision of March 10, 2024
Public agreement (offer) for the use of the services of the website Chinabox.com.ua/en
Terms
Agreement – a public agreement for the use of the services of the Site
Website – a website with the domain name Chinabox.com.ua/en Seller
.
The sale is carried out from the Seller’s warehouse. Details and contacts are at the end of the Agreement
Buyer – an individual, a visitor to the Site, who has ordered the Goods for personal needs
Order – a duly executed request of the Buyer for the purchase and delivery of the Goods
Goods – consumer goods, ready-made
meals and drinks offered for sale on the Website
1. General provisions
1.1. Acceptance of the terms of the Agreement is tantamount to an agreement signed between the Seller and the Buyer. By ordering the Goods, the Buyer accepts the terms and conditions of use of the Website specified in the Agreement. If the Buyer does not agree with the terms and conditions, he/she is obliged to stop using the Website.
1.2. The provisions of the legislation of Ukraine shall apply to the relationship between the Buyer and the Seller. The Goods and the Agreement presented on the Site are a public offer in accordance with Articles 633 and 634 of the Civil Code of Ukraine.
1.3. The Seller shall have the right to amend the Agreement unilaterally by posting a new version of the Agreement on the Website without additional notice to the Buyer. The new version comes into force from the date of publication on the Site, unless otherwise specified in the Agreement.
1.4. The Seller has the right to assign (or otherwise transfer) its rights and obligations to third parties.
1.5. The Site may be temporarily, partially or completely unavailable due to work or for any other technical reasons without notice to the Buyer.
1.6. If certain provisions or clauses of the Agreement are found to be invalid or illegal, such provision may be excluded from the Agreement and replaced by a new provision. Such replacement shall not result in revision of the Agreement or invalidation of the entire Agreement.
2. Product.
2.1. The Chinabox.com.ua/en Website offers goods for sale, including, but not limited to, consumer goods, ready-made meals and drinks. In the absence of the Goods, the Seller has the right to exclude such Goods from the Order and notify the Buyer thereof via e-mail or by phone specified by the Buyer.
2.2. The Website Chinabox.com.ua/en contains basic information about the Goods and photographs. Photos are illustrations of the Goods and may differ from the actual appearance of the Goods. The information (description) about the Goods may contain typographical errors, the Seller may provide additional available information about the Goods at the request of the Buyer.
2.3. The Seller may unilaterally change the price of the Goods indicated on the website. The right does not apply to the Goods ordered and already paid for under the terms of the Agreement.
3. Ordering the Goods
3.1. The Buyer can place a request for the purchase and delivery of the Goods that are in stock and presented on the Site. Registration is carried out by specifying the phone number to which the Seller’s representative calls and accepts the order and through an order in electronic form.
3.2. The order is placed electronically through the “Basket” on the Site. The Buyer, having received information about the goods on the Site, selects the Goods at his discretion, clicks the “Buy” button. In the “Basket”, the Buyer independently checks the correctness of the choice of the Goods, fills in information about himself, delivery address, delivery method and payment method, and places an order by clicking the “Order” button.
3.3 The Buyer is solely responsible for providing false or misleading information that has resulted in the inability of the Seller to properly fulfill its obligations to the Buyer.
3.4. In the event of a change in the price of the Goods, the Seller shall contact the Buyer through the contacts specified by him to confirm the order or cancel it. If it is impossible to contact the Buyer, the order may be considered canceled.
3.5. The order may be canceled by the Buyer until payment and actual transfer of the Goods in case of non-receipt of the goods by the Buyer and lack of payment for the Goods within the agreed period.
4. Payment for the Goods
4.1 The price of the Goods is indicated in UAH on EXW terms (INCOTERMS 2010).
4.2 The price of the Goods does not include commissions and additional fees of banks and payment systems. The Buyer shall pay such fees at his own expense. The amount of the commission or additional fee is reported by the relevant bank and payment system.
4.3 The price of the Goods may be changed by the Seller unilaterally under the conditions specified in the Agreement.
4.4. The Buyer can pay for the Goods online or at the time of receipt of the goods by courier. The choice of payment is made when placing an Order for the Goods.
4.5. If the Order contains alcoholic Goods listed on the Site, the Buyer may pay for the entire Order exclusively in cash to the courier at the time of receipt of the goods.
4.6. When paying for the Goods online, the Buyer is redirected to the payment service, where the Buyer can pay for the Order using Visa and Mastercard payment cards.
4.7. The Seller has the right to provide discounts on the Goods. The terms of discounts are specified by the Seller and may be changed by the Seller unilaterally.
5. Delivery of the Goods
5.1. Delivery of the Goods is carried out by courier delivery in the city. The delivery area is indicated on the Website Chinabox.com.ua/en at the link https://chinabox.com.ua/en/delivery-and-payment-terms/
5.2. Upon acceptance of the Goods, the Buyer shall inspect for compliance with the assortment, completeness and quality and the presence of defects on the packaging. In case of non-compliance, the Buyer may refuse the Goods.
5.3. The moment of transfer of ownership of the Goods shall be the moment of transfer of the Goods to the Buyer or to the person specified in the Order as the recipient. At the moment of transfer of ownership, the Seller is considered to have fulfilled its obligations under the Agreement.
5.4. Delivery of the Goods is a separate service that is not an integral part of the Goods.
6. Return and exchange of the Goods
6.1. The food products available on the Website https://chinabox.com.ua/en/ for the Order are not subject to exchange and return in accordance with the Resolution of the Cabinhttps://chinabox.com.ua/en/delivery-and-payment-terms/et of Ministers of Ukraine N172 of 19.03.1994 “On the Implementation of Certain Provisions of the Law of Ukraine ‘On Consumer Protection’ as amended.
7. Confidentiality and personal data
7.1. The Seller collects and processes personal information that the Buyer provides independently during the registration or execution of the Order in accordance with the Law of Ukraine of June 01, 2010 No. 2297-VI “On the Protection of Personal Data” and the Agreement.
7.2. Personal data is collected and processed in order to provide the Buyers with access to the Website and to process the Buyers’ Orders, inform (including advertising materials), as well as other actions related to such purposes.
7.3. The privacy and personal data policy under the Agreement applies exclusively to the Website. When the Buyer goes to the websites of third parties (including third-party services), the Buyer is guided by the privacy policy of the relevant service.
7.4. The Buyer shall indicate the name, e-mail, phone number, order delivery address. The rest of the information is provided by the Buyer at his choice in the comments to the Order. The Buyer independently verifies the accuracy of the information provided.
7.5. The Seller has the right to send advertising messages, promote the Goods, information materials about the Goods, the Seller’s services, events and promotions.
7.6. The Seller has the right to transfer the Buyers’ personal data to third parties if such transfer is required for the Seller to fulfill its obligations under the Agreement and to protect the rights and freedoms of the Seller or third parties if the Buyer violates the terms of the Agreement.
7.7. The Buyer has the right to refuse to receive advertising and other information by sending a message to the e-mail specified for contact on the Site. The Buyer has the right to request information about whether his data is processed by the Seller. The Seller shall provide such a response within 30 calendar days.